Academic Services Coordinator

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day. Learn more about our recruitment process. Job Requisition ID: 2026-02903 Time Type: Full time Employee Group: Staff Job Category: Academic Administration Employment Type: Permanent Department: Faculty of Engineering - Systems Design Engineering - Administration Hiring Range: $56,494.16 - $70,617.70 Posting Information: This posting is for an existing vacancy. The internal posting deadline for this position is October 8, 2026, at 11:59PM Job Description: Primary Purpose   The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (e.g., recruitment and admissions, internal and external events etc.), special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central university services as it relates to key accountabilities. Reporting to the Administrative Officer, the Academic Services Coordinator provides exceptional client support for academic programs within the Department of Systems Design Engineering. The role moves seamlessly between tasks, shifting priorities as directed by Administrative Officer and the Associate Chair, Undergraduate Studies and Associate Chair, Graduate Studies to address critical needs. The Academic Services Coordinator provides continuity in leadership changes and demonstrates breadth and depth in all core operations in the Department of Systems Design Engineering.     Key Accountabilities   Client Service   Builds and maintains effective working relationships with stakeholders in the department, Faculty and across campus   Provides exceptional client service to all constituents within the Department of Systems Design Engineering (students, faculty and staff), including acting as a liaison with the Faculty of Engineering, central services and external partners   Duties may include several key areas including academic advising, academic integrity, scheduling and calendar management, admissions and recruitment, event planning and execution, data management, general administrative support, etc. The incumbent is expected to shift seamlessly between tasks to address priority areas   Develops strong advising relationships that are student-centred and specific to individual needs while aligning with the mission of the department   Assists stakeholders with identifying and accessing tools and resources necessary to meet goals and objectives   Applies change…