Account Director

Are you a healthcare communications professional ready to lead strategic client relationships. Join our Client Engagement Team (CET) at Inizio Engage XD, where we partner with global pharmaceutical clients. Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. Our family of brands comprises: Emota, Forty1 and Nazarѐ. This role has a bias towards the pharmaceutical industry, but we should note that all CET members ultimately work across the full scope of the XD offering. You will lead large accounts at an XD level. This includes: Accountability for growth, both by increasing volume or diversifying services with existing buying points and building relationships with new buying points within your clients organization Build a strategic understanding of your client's business and where XD's capabilities can support Partner with subject matter experts in the service lines to shape opportunities and solutions to client problems Stewardship of MSAs, ensuring adoption of Service level agreements, ways of working and processes Onboarding new client contacts into the agency at an XD level As an Account Director you will be responsible for a portfolio of business that may focus on specific areas of a large account, a group of smaller ( You will report into the Client Engagement Director We support hybrid work, however we are looking for candidates in and around the Philadelphia area. What You'll Do... Account Leadership Be an ambassador for the agency within the client and wider Inizio organizations Ensure the wider agency team are set up for success on your account, either directly or by mentoring your direct reports to lead the way with great briefs and a clear point of view on the client need and perspective on value Client & Internal Relationships Clients Establish the agency as a trusted client partner with both direct clients and procurement partners. This will include leading Business Review Meetings, and partnering with subject matter experts to bring value additive thinking to your clients Identify changes in your account and client circumstance (positive opportunities or emerging risks) and work with relevant team members to deal with these. Its your role to work with your peers to ensure the agency is set up to succeed on your accounts now and into the future Internally Foster collaborative, productive relationships across XD, including: Build an understanding of our several specialisms and consulting the right subject matter experts at the right time Ensure the nominated ambassadors for your account(s) and project teams are versed in your client context (business, brand, MSA, Service level agreements processes) Promote a culture around your accounts that drives the delivery of projects Navigate any internal friction to a deliver a positive outcome for the client and insights for the agency Manage direct reports subject to team…