Account Director

About DigiPro Marketing LLP DigiPro Marketing LLP is a full-service marketing agency helping startups, SMEs, and global organizations build brands, generate demand, and accelerate business growth. We specialize in Brand Strategy, Digital Marketing, Performance Marketing, Social Media, Content Marketing, Website Development, Marketing Automation, AI-powered Marketing Solutions, and Lead Generation. Our clients span India, the US, UK, and the Middle East across industries including Insurance, PEO, HR Tech, Healthcare, Manufacturing, Education, Technology, and B2B Services. Position Overview We are looking for a seasoned Client Growth Head /Account Director with 10+ years of experience in a marketing or advertising agency to lead our client servicing and account growth function. This is a strategic leadership role responsible for managing key client relationships, driving account growth, ensuring delivery excellence, mentoring the client servicing team, and contributing to the agency's revenue goals. The ideal candidate is someone who has successfully managed multiple high-value accounts, built long-term client relationships, and consistently delivered measurable business outcomes in a fast-paced agency environment. Key Responsibilities Strategic Client Leadership Own the relationship for key strategic accounts from onboarding through long-term partnership. Act as a trusted advisor to founders, CXOs, and senior client stakeholders. Understand client business objectives and translate them into impactful marketing strategies. Conduct quarterly business reviews and annual strategic planning sessions. Ensure high levels of client satisfaction, retention, and advocacy. Account Growth & Revenue Management Develop account growth plans for every key client. Identify opportunities for upselling, cross-selling, and service expansion. Drive renewals and long-term retainers. Monitor account profitability and resource utilization. Achieve revenue growth targets from existing clients. Marketing Strategy & Consulting Collaborate with internal teams to develop integrated marketing strategies across: Brand Strategy Social Media Marketing Performance Marketing SEO Website Development Content Marketing Email Marketing Marketing Automation AI-driven Marketing Lead Generation Campaigns Provide strategic recommendations backed by data, industry insights, and business objectives. Delivery Excellence Ensure projects are delivered on time, within scope, and to the highest quality standards. Coordinate with Creative, Content, Performance Marketing, Design, Web Development, and Operations teams. Resolve delivery bottlenecks and client escalations. Maintain process discipline across all accounts. Business Development Support Participate in discovery meetings with prospective clients. Understand business challenges and recommend tailored marketing solutions. Support proposal development, presentations, and pitches. Partner with…