Account Director

We’re looking for an experienced Account Director to join the team at Bray Leino, leading and growing key client relationships, overseeing the delivery of high-quality integrated campaigns, and driving strong commercial performance across one of our largest and most high-profile accounts – Post Office. Working within a collaborative team, you’ll act as the central link between client and agency teams, bringing together strategy, creative and delivery to produce effective, insight-led work that delivers measurable business growth. Alongside leading multiple workstreams and senior stakeholder relationships, you’ll take ownership of account performance, identify opportunities for growth and play an important role in developing and motivating a high-performing account team. The role is hybrid with a London office base (minimum 3 days/week), but we’re open to discussing individual flexibility needs. About Bray Leino Bray Leino is a full-service creative agency and part of The MISSION Group Plc. For more than 50 years, we’ve been driven by the belief we now call Create Better: finding better answers to complex business and marketing problems, creating better customer experiences and delivering better outcomes for ambitious brands. Today, more than 300 specialists bring together strategy, creativity, technology and media to help clients, across the UK and internationally, navigate change, unlock growth and turn ideas into effective work at scale. At Bray Leino we bring recognised depth to retail, automotive, food & drink, industrial B2B, healthcare, and professional, financial & utility services, where specialist knowledge leads to more effective thinking, creativity and results. About Post Office Post Office is one of Bray Leino’s largest and most high-profile accounts, placing us at the centre of one of the UK’s most recognised and trusted brands. As lead creative agency, we drive the brand’s strategy, creative vision and end-to-end production across owned and paid channels including advertising, social, digital, in-branch, customer experience, web and email communications. It’s a broad a varied remit with real scale, impact and visibility. Key Responsibilities: Act as the senior client lead, building strong, trusted stakeholder relationships Lead the end-to-end delivery of integrated campaigns across multiple workstreams Develop a deep understanding of client businesses, commercial priorities, performance, and competitors Manage the development of creative briefs and communications strategies Translate client objectives into clear direction for internal teams Work closely with planning, creative and specialist teams to deliver high-quality, effective work Ensure all work is delivered on time, on brief, and on budget Take ownership of account commercial performance, including budgeting, forecasting, and profitability Identify and drive account growth opportunities, including upsell and cross-sell …