Account Executive Manager

KEY RESPONSIBILITIES Manage day-to-day OEM and customer-related operational matters Ensure on-time vehicle deliveries to the correct dealers in line with client requirements Monitor and manage all vehicle movements on the Vehicle Tracking System, including non-electronic movements and interface error resolution Maintain accurate delivery data, pricing structures, vehicle categories, fuel consumption lists, and storage price lists on in-house systems Manage PODs, late delivery reporting, and daily delivery performance tracking Update SharePoint records relating to billing, pricing, delivery performance, and special events Ensure transport, storage (bond and duty paid), fuel, and ad-hoc services are invoiced accurately and timeously Verify creditor invoices and fuel billing prior to submission to OEMs and follow up on outstanding accounts Manage storage yard reporting, vessel schedules (import and export), stock status, and special events Monitor convoy movements, diesel consumption, SOP compliance, re-routes, and non-collections Liaise with OEMs, dealers, clients, and internal teams to resolve queries, delays, damages, claims, and LER matters Submit operational, debtor, OTD, performance, and damage reports to customers and management Balance customer requirements with operational constraints to protect service delivery and profitability Maintain effective communication with Operations, Planning, and Management teams Support customer development through relationship management, problem solving, and identification of new business opportunities QUALIFICATIONS & SKILLS REQUIRED Bachelor of Commerce in Logistics, Economics, Marketing Management, or a related field Minimum of 3 years relevant experience Strong understanding of transport operations, vehicle handling, and storage processes Experience working with operational systems (any VTS Systems would be advantageous) High level of accuracy and attention to detail Strong administrative, organisational, and reporting skills Fully computer literate, with strong proficiency in Microsoft Excel and Word Excellent communication and interpersonal skills Ability to work under pressure, meet strict deadlines, and work independently Logical, proactive, and solution-oriented approach Assertive, decisive, and commercially aware High energy, committed, and customer-focused