Account Manager

About IP&E GBA, a company of Citadel Pacific Group Awarded Happy Company since 2021, IP&E GBA Ltd. is a leading LPG supplier serving Hong Kong and Macau, offering a diverse portfolio of renowned brands including Esso, Mobil, and Shell. IP&E GBA Ltd. is committed to offering high-quality products and value customer experience through our extensive distribution network, intensive industry expertise and professional customer service representative continuously. We also have a strong commitment to sustainable development and put effort in maintaining a balance between making profit and fulfilling the company's social responsibilities towards the community and environment. The Account Manager is responsible for driving sustainable business growth across both LPG and non-LPG business segments, through channel sales leadership, strategic account management, new business development, and execution of key ad-hoc commercial projects. The role cultivates and manages strong relationships with distributors, operators, business partners, estate management offices, and other strategic stakeholders to optimize sales performance, enhance customer experience, and secure long‑term contract retention. This role requires a strategic, analytical, and relationship‑driven professional with solid channel management experience, strong conflict‑resolution skills, project management capabilities, and excellent communication abilities in English, Cantonese, and Mandarin. Exceptional soft skills, including stakeholder engagement, adaptability, collaboration, and positive attitude—are highly valued. RESPONSIBILITIES: Account & Channel Management Lead and manage distributor and channel partners to deliver LPG volume, margin, and long-term growth. Develop and execute account and channel strategies to strengthen customer loyalty and ensure contract retention. Build, maintain, and deepen relationships with key customers and partners across multiple organizational levels. Resolve complex customer or channel issues with strong commercial judgment and a customer-centric approach. Drive portfolio optimization by identifying upselling, cross-selling, and value-added service opportunities. Business Development (LPG and Non-LPG) Identify, assess, and lead new business opportunities across LPG & non-LPG segments. Conduct feasibility analysis, develop business cases, and support project rollout and execution. Analyse market trends, competitive landscape, and customer insights to uncover growth opportunities. Develop and execute territory and portfolio strategies based on risk-return considerations. Sales Strategy and Execution Develop and implement effective sales strategies to achieve revenue and profitability targets. Drive consistent execution of sales plans, campaigns, and initiatives across channels. Promote adoption of best practices to enhance sales performance and operational efficiency. Support organic and non-organic growth initiatives aligned with…