Account Manager, Creative (Dutch speaking)

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. This role is part of our Creative & Media team based in Amsterdam. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients like Netflix, Canva, Holland Casino, Philips & Univé. JOB PURPOSE As an Account Manager within our Creative team, you are responsible for building and maintaining strong, trusted relationships with our clients and for managing the day-to-day client relationship across projects and ongoing work. You will be the key point of contact for your clients, ensuring clear communication, alignment and a positive client experience. You will work closely with our Creative, Design, Strategy and other specialist teams to make sure client needs are understood and translated into high-quality work. KEY RESPONSIBILITIES Build and maintain strong, long-term working relationships with key clients. Act as a day-to-day point of contact for clients, managing communication, expectations and follow-up across projects and ongoing activities. Develop a strong understanding of the client’s business, brand, objectives, audiences and challenges, and ensure this context is reflected in the work we deliver. Organise and lead regular client meetings, calls, planning sessions, briefings and project check-ins. Translate client needs and requests into clear briefs and actionable next steps for internal teams. Work closely with Creative, Design, Strategy and other specialist teams to ensure work meets client expectations and objectives. Ensure projects are delivered on time, within scope and according to agreed budgets. Proactively identify opportunities to improve the client relationship, ways of working and the quality of our output. Support Account Directors with account planning and, as you develop in the role, take increasing ownership of client and account responsibilities. Contribute to identifying opportunities for further work within existing client relationships, in collaboration with Account Directors and relevant specialists. WHAT WE ARE LOOKING FOR 4–6 years of experience in an Account Management role within a creative, digital or advertising agency environment. Strong experience managing day-to-day client relationships and multiple…