Account Manager, Emerging Enterprise

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet. WHAT YOU'LL DO Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing Coordinate resources to drive feature exploration and adoption Achieve quarterly upsell and renewals targets Occasionally travel for onsite customer engagement, meeting with and selling to existing customers. WHO YOU ARE 2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent: in a quota-carrying role working with companies with 2,000+ employees Drive, determination, and accountability Excellent product knowledge and ability to learn a feature-rich application Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline Excellent organizational skills and time management abilities …