Account Manager (Malaysia)

J ob Title: Account Manager (Malaysia) Location: Malaysia Job Type: Full-time About the Opportunity Our client is a leading IT systems integrator (or technology vendor) seeking a high-energy, results-driven Account Manager to join their dynamic sales team. This is a pivotal, dual-function role that involves both acquiring new customers and strategically developing existing accounts . The ideal candidate will be a trusted advisor to clients, managing the full sales cycle for a sophisticated suite of IT solutions, including Cloud, Cybersecurity, and Application Modernization. Core Responsibilities 1. Sales & Business Development Proactively drive new business by identifying and qualifying leads through outbound prospecting , strategic networking, and referrals. Manage the entire sales cycle from initial pitch and solution proposal to complex negotiation and deal closure. Develop and execute strategic account plans to achieve annual targets, focusing on upselling and cross-selling integrated solutions. Present and position a comprehensive portfolio of solutions, including Cloud platforms (AWS, Azure, GCP), Cybersecurity, Storage , and Application Modernization . Create and deliver compelling client proposals, presentations, quotations, and contracts, ensuring accuracy and compliance. 2. Account Management & Client Engagement Serve as the primary point of contact and trusted advisor for a portfolio of assigned clients, ensuring high engagement and satisfaction. Build and nurture strong, long-lasting relationships with key stakeholders, from IT Managers and procurement teams to C-suite executives (CIOs) . Deeply understand clients' evolving IT roadmaps and business challenges to proactively position relevant, value-added solutions. Manage all aspects of client engagement, monitor feedback, and drive contract renewals to secure long-term value and partnerships. 3. Cross-Functional Collaboration Work closely with internal Solution Architects to design tailored solutions, and collaborate with Marketing and Project Delivery teams to ensure success. Lead or contribute to complex tender responses , RFP submissions , and client workshops. Coordinate a smooth customer onboarding and post-sale handover with the technical delivery teams. 4. Market & Product Knowledge Maintain expert-level knowledge of current industry trends, emerging technologies (e.g., AI, IoT), and the competitor landscape. Actively participate in vendor training and obtain relevant professional certifications as required. Contribute to go-to-market planning and strategy for new solutions and services. Required Qualifications & Skills Diploma or Degree in Information Technology, Engineering, Business, or a related field. A minimum of 3 years of proven B2B sales experience in IT solutions , preferably from a Systems Integrator or technology vendor . Strong technical understanding of enterprise IT, including Cloud platforms (AWS, Azure,…