Account Supervisor, Social

Account Supervisor An Account Supervisor leads key elements of account management by overseeing execution across multiple campaigns, coordinating cross-functional teams, and ensuring consistency, quality, and strategic alignment in every deliverable. You are an organized, proactive client partner with strong social fluency, a creative mindset, and a desire to think differently about how we solve our clients’ business problems. You bring curiosity to emerging technologies—including practical applications of AI and AI vibe coding—and are eager to explore new ways of working, creating, and delivering value. You’ll also coach and guide junior team members while helping foster a collaborative, high-performing team environment. Responsibilities: Your Day-to-Day Manage multiple client campaigns end-to-end, including briefing, internal review, execution, quality assurance, reporting, and optimization. Ensure all deliverables align with client objectives, brand guidelines, creative standards, timelines, and agreed-upon scopes of work. Serve as a primary day-to-day client contact, building trusted relationships and credibility with client stakeholders and escalating issues appropriately. Translate client needs into clear, actionable internal briefs that inspire strong strategic and creative work. Provide clear, considered feedback on strategic and creative work, maintain quality control, and manage revisions across internal teams, partners, and clients. Monitor campaign performance metrics; partner with analytics, strategy, media, and creative teams to identify insights and refine direction. Bring a solutions-oriented perspective to client challenges, seeking fresh, culturally relevant, and innovative approaches to business problems. Assist with budget tracking, billing, forecasting, and scope management; proactively flag potential risks or opportunities. Support senior team members in account strategy, proposals, new-business efforts, and client presentations. Help identify opportunities to improve processes, team collaboration, and the quality of client work. Stay curious about emerging platforms, cultural trends, AI tools, and new ways of working—including a working understanding of AI vibe coding and how it may support ideation, prototyping, workflow efficiency, and innovation. Apply sound judgment when using AI-enabled tools, with attention to client confidentiality, brand safety, accuracy, and agency standards. Mentor Senior and mid-level Account Executives; conduct regular check-ins, provide clear feedback, takes an active role in their professional growth. Foster an inclusive, collaborative, and positive working environment across disciplines and levels. Core Competencies: Your Key Success Drivers Client Relationship & Partnership Owns day-to-day client communication, establishes credibility through responsiveness and follow-through, anticipates needs, and escalates issues appropriately. …