Account Support Representative

About AOTI Advanced Oxygen Therapy, Inc. (AOTI) is transforming the future of wound care through breakthrough technologies that improve the lives of patients with chronic non-healing and acute complex wounds. At the heart of our mission is our patented, multimodality Topical Wound Oxygen (TWO2) therapy, the only device of its kind proven effective in both Randomized Controlled Trials (RCTs) and Real-World Evidence (RWE) studies. TWO2 has delivered exceptional clinical outcomes, including an 88% reduction in hospitalizations and a 71% reduction in amputations among patients with Diabetic Foot Ulcers (DFUs) over 12 months. In addition to TWO2, we offer the NEXA™ NPWT System, an innovative, multi-week, multi-patient Negative Pressure Wound Therapy (NPWT) device designed to deliver the clinical benefits of traditional durable systems with the convenience and simplicity of disposable solutions. The NEXA System is portable, easy to operate, and cost-effective—making advanced wound care more accessible across diverse care settings, from hospitals to the home. Backed by a world-class international leadership team and a robust global infrastructure, AOTI offers a unique opportunity to make a meaningful impact in healthcare. If you're driven by purpose and want to be part of a company that’s transforming wound care, we’d love to hear from you. Why We’re Hiring As demand for our TWO2 therapy continues to grow, we are expanding our team to ensure we maintain the highest standards of patient care. We are looking for compassionate and motivated individuals to join us in delivering life-changing therapy to more patients across the country. Position Summary We are seeking enthusiastic and dedicated Account Support Representatives who will thrive in a team environment and prioritize exceptional customer service. We believe that success begins with an excellent work environment where our team is supported, can grow, and develop. As a leader in our industry, we are committed to providing opportunities for incredible internal growth. Ideal candidates will possess compassionate and empathetic listening skills, actively engage in conversations with clients and patients, and educate them on our products and user guides. Employment Type: Full-Time (Field-Based Role) Territory-Based Role : Syracuse, NY (Applicants must reside within or near the assigned territory) Compensation Hourly Rate Range: $23.00 - 25.00 Benefits In addition to competitive pay, we offer a comprehensive benefits package that includes: Full benefits with a company-sponsored stipend 401(k) with company match Company-paid Basic Life, AD&D, Short-Term, and Long-Term Disability Insurance 11 Paid Holidays + 2 Floating Holidays Paid Vacation and Sick Time Paid Volunteer Time Off to give back to your community Employee Referral Bonuses Car allowance, fuel reimbursement, and corporate discounts Key Responsibilities Manages own schedule and performs…