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Accounts Administrator

Djh · Stoke on Trent, UK · United Kingdom · Hybrid

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At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower. By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things. As a Credit Controller/Accounts Administrator you’ll be fully immersed with our experienced Credit Control team and working successfully with our Head of Credit Control to achieve great things together. Life will be fast paced, engaging, creative and rewarding. It’s a great opportunity for an ambitious individual to challenge themselves, develop and progress within a forward-thinking and fast-paced firm. You’ll: Managing own portfolio of clients Proactively chasing outstanding debt by telephone, email and letter Building positive relationships with client while confidently requesting payments Agreeing and monitoring payment arrangements Investigating and resolving queries Keeping accurate records of cash collection Reviewing aged debt and prioritising accounts according to risk and value Working closely with the wider finance team to resolve issues Identifying opportunities to improve processes and cash collection Hungry for a new challenge, you’ll: Have previous Credit Control, Accounts Receivable or debt collection experience and confident managing your own workload. Be tech-savvy, with a experience using Xero & Excel (knowledge of CCH is also desirable but not essential). Thrive in a collaborative and progressive environment Love getting to know people and be a fantastic communicator.