Accounts Receivable Specialist

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Senior Accounts Receivable Specialist your responsibilities and duties include processing customer payments and applying cash accurately across multiple channels to keep our accounts receivable records current. In this position, you will be the subject matter expert in cash application workflows and payment matching in our ERP system. Your meticulous attention to detail and strong analytical skills will be critical to maintaining data integrity and supporting timely month-end closes during our period of hypergrowth. This is an excellent opportunity for someone who thrives on precision work and enjoys solving complex payment-matching problems. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO Payment Processing & Cash Application Process customer payments received through multiple channels (ACH, wire transfer, credit card, check) with high accuracy and timeliness Apply cash to open invoices in the ERP system, matching payments to appropriate customer accounts and invoices Apply cash to open invoices in the ERP system, matching payments to appropriate customer accounts and invoices Research and resolve payment discrepancies, partial payments, overpayments, and unapplied cash within defined timeframes Investigate payment exceptions and work with banking partners to resolve payment processing issues Coordinate with customers to clarify payment intent when payment references are unclear or incomplete Maintain detailed documentation of all payment applications and exception handling in the ERP system Dispute & Adjustment Management Research and resolve billing disputes related to payment application or account discrepancies Process credit memos, manual adjustments, and refunds in the ERP system with proper authorization and documentation Investigate root causes of common payment and application errors Provide recommendations to reduce payment discrepancies and improve first-time accuracy Reporting & Analysis Prepare daily and weekly cash application reports Generate exception reports identifying unapplied cash and…