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Administrative and Operations Officer

TradeBeyond · Vancouver, BC, Canada · Hybrid

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For more than 30 years, TradeBeyond has been advancing a more efficient, responsible supply chain. Responding to retail sourcing's need for smarter, automated workflows and data transparency, we developed the industry's leading supply chain platform, CBX, which is relied on by many of the largest brands and retailers around the world. As consumers, businesses, and governments alike have increased their commitment to sustainability, Fortune 500 companies such as The Home Depot, REI, Safeway, Lidl, and Lululemon have turned to TradeBeyond to help optimize product development, manage suppliers, reduce waste, and improve quality and compliance. Learn more at TradeBeyond.com About the Role We are seeking a highly organized and adaptable person to join our Vancourver office. This is a hybrid role covering travel & expense management and office operations supporting 40+ staff across both the US and Vancouver offices. The successful candidate will play a key role in ensuring smooth day-to-day operations, accurate payroll and reimbursement processes, and effective coordination across teams and vendors. This role is hands-on role requiring strong attention to detail, ownership, and the ability to work across multiple functions. Responsibilities General Operations and Office Support  Expense management reimbursements Review, validate, and process employee expense claims (including credit card reconciliations and marketing spend) Ensure compliance with company policies and proper supporting documentation Track, analyze, and report expense trends Follow up with staff on missing, overdue submissions and approvals Expense Approval and Reimbursements Travel coordination Coordinate, pre-approve, and book business travel in accordance with company policies Act as the primary contact for travel-related queries and arrangements Office & facilities management Oversee office operations in Vancouver and support US office coordination (e.g., Regus/WeWork, vendor, facilities) Act as main point of contact for visiting employees and local office needs Manage office supplies procurement, vendor coordination/queries General administrative support Assist with invoicing and collections as needed Provide administrative support to leadership (e.g., SVP of sales with expense management, approvals, and reimbursements) Requirements 5+ years of experience in office management and HR administration; accounting knowledge and experience a plus Highly organized with excellent attention to detail Familiarity with payroll processes, benefits and retirement plans in both US and Canada Basic knowledge of accounting processes (invoicing, reimbursements) Proficiency in Excel/Google Sheets Tech-savvy and eager to learn new tools quickly (e.g., ERP, HRIS, expense software) Strong communication skills; able to coordinate across departments and time zones Proactive problem solver with…