Administrative Assistant

Description Highlights of the job   We are hiring a full-time , permanent Administrative Assistant position working out of EPCOR South Service Centre, located in Edmonton, Alberta.    This opportunity is open to both external and internal applicants. Current EPCOR Employees please ensure that you are using your “@epcor.com” email address.   Reporting to the Senior Director of Customer Operations, the Administrative Assistant provides comprehensive administrative and operational support to the Senior Director, the Customer Operations team, and EPCOR's South Service Centre (SSC). This role is also r esponsible for coordinating facility-related activities, managing vendor relationships, and serving as a key resource for resolving internal processes and service center issues . What you’d be responsible for Providing day-to-day assistance to the Senior Director, Customer Operations, anticipating needs and requirements without direct input. Effectively managing the calendar of the Senior Director, Customer Operations. Providing administrative support to the Customer Connections, Meter Operations and Meter Data & Billing teams, as required. Supporting Customer Operations in developing presentations and reports for various audiences. Ensuring action items are completed on monthly operational reports and yearly business plans. Coordinating service providers and security (e.g., contractors, couriers, janitorial services, etc.) at the South Service Centre and resolving any issues. Providing business operations support including completing purchase orders, reconciling corporate visa card purchases, fleet usage records, and inventory management activities .    Ma naging SharePoint sites for Customer Operations, Customer Connections, Meter Operations and Meter Data & Billing teams. Coordinating and executing all aspects of internal events, including catering, audiovisual requirements and budget adherence. Managing the office supply inventory in a cost effective “just in time” manner. Completing service requests and facility requests for employee changes at the South Service Centre . Working collaboratively with other EPCOR Administrative Assistants to support and provide coverage, as requested. What’s required to be successful 5+ years of related office experience. Administrative Professional Certificate or Business Administration Diploma would be an asset. Excellent working knowledge of Microsoft Office. Advanced skills and knowledge in SharePoint design. Basic knowledge of Electricity Operations distribution system and internal EPCOR processes considered an asset. Proficient in developing systems to organize workflows, assure quality and provide timely services. Proven ability to prioritize while managing competing priorities and meeting deadlines.   As the successful Administrative Assistant, you are highly organized, exhibit great communication skills , have an independent working style , seek…