Administrative Coordinator – NL / FR / ENG

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Organizes office administration, in support of an assigned professional or manager team.                                         Administrative Coordinator – NL / FR / ENG   Together, we can beat cancer.   At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.   If you want to be part of this important mission, we want to hear from you.  Ready to take on a new challenge within a team of dynamic and passionate experts? This position is based in Dilbeek (Belgium) . Your role: As an Administrative Coordinator, you will play a key role in supporting our customers, primarily hospitals, by coordinating service requests and ensuring that customer needs are handled efficiently and professionally. You will be the first point of contact for customers in Dutch- and French-speaking regions, managing requests from initial contact through to completion. Working closely with service engineers and internal teams, you will coordinate the different activities required to address customer needs, including service interventions, spare parts and on-site visits. Your role will have a direct impact on the continuity of our customers' operations. An urgent customer request may involve patients awaiting critical treatment, making the quality, accuracy and responsiveness of your work essential. Position requiring daily availability until 6:00 PM to ensure the coordination of activities. Your responsibilities: Handle incoming calls and requests from customers, primarily hospitals in Dutch- and French-speaking regions and manage urgent requests through to completion. Record customer requests accurately in the appropriate systems. Assign or transfer requests to suitably qualified service engineers. Order the spare parts required to address customer requests. Arrange on-site service visits where necessary. Coordinate schedules and plan non-urgent service interventions. Ensure effective communication and coordination between customers, service engineers and internal teams. Perform a range of general…