Advanced IoT Technician- 2nd Shift

The position of Advanced IOT (Industrial Internet of Things) will provide in-depth technical support for incidents and requests involving MES and other key manufacturing systems and will need to engage other support personnel such as IT, additional IOT staff, and Production Engineering groups. Will communicate with internal customers, keeping them informed of the status of the incident and next actions being taken to resolve. Provides support to resolve incidents associated with production OT systems including but not limited to Application, db, server, network, API.