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Advisor - Post Sales

Caterpillar · Ahmedabad / Gurugram · India · On-site

Posted Jul 17, 2026

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The Executive in the Customer Communications department will be responsible for assisting in the development and implementation of communication strategies to enhance customer engagement and satisfaction. Roles and Responsibilities: Assist in creating and delivering customer communications materials. Manage customer inquiries and feedback through various channels. Collaborate with cross-functional teams to ensure consistent messaging. Analyze customer data to identify trends and opportunities for improvement. Qualifications: Bachelor's degree in Communications, Marketing, or related field. Strong written and verbal communication skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Proficiency in Microsoft Office suite.