Agent Support Technique Avancé / Technical Customer Support
jobsonboard.work · Lisbon, Portugal · On-site
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We are seeking Technical Customer Support Agents to assist users with system issues, platform usage, and technical troubleshooting. This role suits candidates with technical aptitude and customer-oriented professionalism.
Responsibilities
Diagnose and resolve technical problems
Guide users through solutions
Document incidents
Collaborate with technical teams
Support service optimization
Profile
Fluent French and English
Technical problem-solving skills
Customer service orientation
Strong communication abilities
What We Offer
Technical training
Stable employment
Career growth opportunities
International environment