AI Enablement Coordinator

At Factbird, we help manufacturers see what’s really happening on their lines—so they can make better, faster decisions. Our plug-and-play hardware and cloud platform turn live production data into clear insights, and we’re scaling fast across sites, teams, and countries. As our AI Enablement Coordinator, you'll shape how Factbird uses AI internally — everything from everyday chatbots and coworking tools to more advanced, multi-agent setups. It's a hybrid role: technical enough to question how these tools actually work, and people-facing enough to help the rest of the company get real value out of them. About the role This is a mid-career, professional-level position on Factbird's career ladder. You'll own your area end to end with real independence, and you're expected to connect what you do to business impact, not just tasks — it's a natural next step for someone technical who wants their next move to be toward project leadership and organisation-wide influence, rather than deeper into pure engineering. It's also a brand-new role, so there's both the opportunity and the need for you to help define it. You'll thrive here if you like owning a broad, loosely defined area and figuring out for yourself what matters most — and if you get a kick out of helping people who are less technical than you get genuinely useful things done with AI. Tooling, licensing & adoption • Own and administer our internal AI tooling — what we use, how it's set up, and how people learn to use it well • Manage licenses for internal AI tools, keeping an eye on cost and making sure usage stays compliant • Build the training and documentation that helps the rest of the company adopt what you roll out. This includes building and managing a company-wide library of reusable skills, prompts and agents • Create a roadmap of processes and workflows that can be automated with AI, and support departments across Factbird in making it happen Impact & strategy • Look for ways AI can genuinely help in every department — through productivity, engagement, quality — and figure out how to measure and report on that impact, good and bad • Own our AI usage guidelines and security best practices (in collaboration with our Security & Compliance function), ensuring we are safe and responsible while growing with AI • Stay on top of what's happening in AI (including evaluating new tooling) and bring good ideas back to Factbird before everyone else catches up • Support moderate users with clear, practical guidance that builds their confidence • Support solving advanced use cases, like multi-agent systems, custom integrations, and edge cases • Be a company-wide champion for increasing organisational productivity using AI, including building and delivering an AI learning program for the whole organisation We're looking for someone technical enough to genuinely understand how AI tools work, and independent enough to run with a broad, still-undefined mandate. The job itself is…