AI Engineer

Driving Innovation and Trust: Ten’s Journey to Redefine Service Excellence  Ten is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business.  Millions of members already have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over 50 clients including HSBC, Swisscard, Visa, Mastercard and American Express. Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.  We have the advantages of already being at scale globally with a critical mass of high-net-worth members via stable, multi-year revenue-generating contracts.  We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our ‘big 4’ service categories of restaurants/travel/entertainment and luxury retail.    We are debt-free, profitable and the first B Corp listed on the London Stock Exchange (AIM market).  Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives. The next few years will see Ten speed up our progress via our Growth Engine strategy making the next huge steps to achieve our ambitions together. For more information about Ten, please check out our Welcome to Ten video and this article . 🌟 Join Our Team as an AI Engineer! 🌟 Ten is currently building a bigger team of AI engineers in London, and as part of those efforts, we’re currently looking for an AI Engineer who will play a critical role in designing, building, deploying, and monitoring AI systems that scale across the business and to our millions of members globally. Your role will involve working in a cross-functional team, collaborating with product, data and platform teams to produce high quality working software released to a frequent cadence. The team adopts a ‘you build it, you run it’ and DevOps mindset and likes to be hands-on in all aspects of development. You will be responsible for ensuring the software meets quality through rigorous automated testing and metrics. You will also be responsible for assessing and choosing the right solution for the task at hand whilst considering cost implications and timelines. If you have a curiosity and passion for AI, whilst a firm grounding in software engineering principles enabling you to build industry leading products, we'd love to hear from you! Requirements Proficiency in at least one programming language. I.e Python, C#, JavaScript, Kotlin, Java, Go.. Experience with Gen AI tools (e.g LangGraph, CrewAI, Hugging Face, OpenAI APIs etc) Experience in building and optimising systems for performance, scalability, and reliability Understanding of ML fundamentals (training, evaluation, deployment) and LLM-specific challenges (prompt engineering, latency, cost optimisation,…