Animal Restoration Kennel Coordinator

Job Description Summary Department - Pima Animal Care Center Job Description OPEN TO CURRENT PIMA COUNTY EMPLOYEES ONLY Job Type: Classified Job Classification: 5507 - Animal Placement Coordinator Salary Grade: 11 Hiring Pay: $56,555 Annually Pima Animal Care Center (PACC) is seeking a detail oriented and results driven candidate to be our first Animal Restoration Kennel (ARK) Coordinator. In this role you will oversee the daily care, movement, and placement of animals involved in neglect, hoarding, and other complex cases. Working closely with Animal Protection Services, this position ensures animals being brought in from large impounds receive individualized medical treatment, behavioral support, and housing while progressing toward a live outcome. The Coordinator supervises ARK animal care staff, coordinates animal movement through the shelter system, and serves as a key liaison with both internal PACC staff as well as external stakeholders, including rescue organizations and donation partners. During periods of lower ARK activity, the position shifts focus to strengthening PACC's rescue program by building relationships with local rescue partners, increasing placement opportunities for medical and behavioral animals, and providing targeted support for animals with placement deadlines. This role is critical to maximizing lifesaving outcomes for some of the shelter's most vulnerable animals. Pima Animal Care Center is open 7 days a week. Nontraditional work hours are required and may include weekends, evenings, and schedule rotations. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor. Oversees and supports the daily operations of adoption, foster, and/or other placement programs, ensuring effective workflows and positive customer experiences; Provides leadership and front-facing management of placement supervisors and counselors, offering guidance, training, and support to enhance team performance and efficiency; Delivers exceptional customer service across multiple channels by assisting adopters, fosters, and rescue partners with inquiries, matchmaking, and placement guidance; Utilizes data tracking and analytics to assess program performance, identify trends, and develop data-driven strategies to improve placement outcomes; Prepares and presents reports on placement activities, program success, and areas for improvement; Provides specialized animal handling for dogs with varying behavioral backgrounds, utilizing appropriate techniques to ensure safety and assess behavior to support safe placements, addressing the individual…