Apartment Program Case Manager
Bhsn · Plattsburgh, NY, US · United States · On-site
Pay: USD 49,379 – 51,064 a year
Posted Sep 10, 2026
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A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida
BHSN , one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!
Your role at BHSN: As an Apartment Program Case Manager, you will empower individuals in our OMH-licensed Apartment Treatment Program to develop the skills, confidence, and community connections needed to live more independently. Through individualized case management, advocacy, medication support, crisis intervention, and hands-on daily living guidance, you will help residents maintain safe and stable homes while making meaningful progress toward their personal goals.
Essential Duties & Responsibilities:
Providesaccuraterecordkeeping and client advocacy which includes coordination of services within agency,i.e.funding issues, medication programming, daily living skills training, progress notes, goalplanningand providing requirements for Medicaid billing
Maintains medication records for individualclientson a weekly basis andmonitorall incoming medications by completion ofappropriate logsand daily controlled substances counts
Overseesresident’smedication self-administration, following proper medication policy/training and protocol
Oversees budgeting services and provides funds to resident week/bi-weekly/monthly as agreed upon
Observespossible malfunctionsof equipment and contents of apartment; takesappropriate actionwhen needed
Completes apartment searches for contraband/weapons when necessary to ensure safety/habilityof the unit
Acts as a liaison between client and landlord to resolve maintenance issues quickly
Assistsresidents inmaintainingapartments in a safe and sanitary condition
Conduct a fire drill on every resident once a month and check smoke alarms on a weekly basis
Complete inspections of units to ensure units are safe and complete documentationrequired
Manages a resident caseload to include all areas of case management, including effectively coordinating/communicating needs to treatment team members including funding agencies, providers, etc.
Makes daily/weekly visits to apartments on an as needed basis
Assistrecipients with transition into/out of program
Provides ongoing support and referrals to community services as needed
Respondsimmediatelyto crisis situations and offer intervention support in conjunction with BHSN Crisis and/or treatment team providers
Adjusts schedule to meet the needs of the program and ensure support services are provided
Transports residents to and from doctor appointments, grocery shopping, etc., while teachingresidents onhow toacquireindependent transportation when possible
Complies withall BHSN and regulatory policies and procedures
Skills & Qualifications:
Associate degree in human services, behavioral health, health care, or a related field and at least three years of…