Application Manager / Delivery Manager (Contract)

Main Responsibilities Business Needs Analysis: Collaborate with Sponsors and Product Owners to review and clarify business needs, ensuring they are clearly defined and effectively communicated to the team. Arbitration & Prioritization: Facilitate decision-making when arbitration or prioritization is required across multiple projects or needs. Backlog Management: Oversee and maintain the product backlog in JIRA, ensuring all tickets are well-structured, contain complete information, have all sub-tasks listed, sprint scope defined, and statuses updated. Team Coordination: Manage and coordinate daily team activities, organizing and facilitating regular team meetings. Project Management: Apply project management processes, including governance, planning, estimation, resource allocation, quality assurance, and risk/issue management. Planning & Execution: Lead the overall planning, execution, and monitoring of all projects. Stakeholder Management: Engage with and report to key stakeholders on application evolution, project progress, risks, and issues. Documentation: Ensure all application and project documentation is complete, up to date, and easily accessible. Application Support: Oversee application support processes across L1/L2/L3, including system health checks, security reviews, access control, BCP/DRP activities, and internal/external audits. Skills Development: Support the Team Head in identifying skill gaps and recommending relevant training for team members. Qualifications & Profile Minimum of 8 years in Application Management, Delivery Management, or Project Management. Bachelors degree or higher in Computer Science or a related technical field. PMP, PRINCE2, Agile ACP or CSM, CBAP, or equivalent. Primary Skills Application Management: Proven ability to align IT solutions with business goals and strategize solution evolution. Stakeholder Management: Expertise in leading workshops, conducting interviews, and facilitating discussions with business and technical teams. Project Management: Skilled in defining/managing scope, timelines, and deliverables; experienced in Agile (Scrum) and Waterfall methodologies. Risk & Change Management: Proficient in managing project risks and changes effectively. S trong understanding of SDLC, software development best practices, BDD, and quality assurance. Deep knowledge of Agile practices and experience working in Agile environments. Skilled in incident management, problem management, and technical troubleshooting. Secondary Skills Understanding of international trade & commodity finance or banking is a plus. Process Modelling: Proficient in workflow analysis, business process modeling (UML/BPMN). Regulatory Knowledge: Familiarity with compliance and regulatory standards in banking/finance. Technical Skills: Event-driven architecture and messaging systems (Kafka, RabbitMQ, WebSphere MQ). Workflow design tools (BPMN, Visio, Draw.io). Project…