Appointment & Services Coordinator

Overview We are seeking organized, customer-focused individuals to join our remote team as Appointment & Services Coordinator. In this role, you will assist clients with coordinating vacation-related services, managing important dates, and keeping planning information accurate and easy to follow. This opportunity is a strong fit for individuals who enjoy working with people, organizing schedules, researching options, and managing multiple details. Previous travel-industry experience is not required. Training and ongoing educational resources are provided. Key Responsibilities Communicate with clients to gather travel dates, destination preferences, budget information, interests, and special requests. Research hotels, resorts, cruises, transportation, tours, excursions, activities, and other services that match individual planning needs. Help coordinate requested arrangements and maintain organized appointment details, reservation information, confirmations, schedules, and itineraries. Follow up with clients regarding pending decisions or required information, provide updates, answer routine questions, and assist with standard changes. Monitor important dates, review details for accuracy, maintain current client records, and continue building knowledge of destinations and supplier resources. What This Opportunity Includes Fully remote opportunity with flexible part-time and full-time scheduling Step-by-step onboarding and training for individuals new to the industry No previous professional travel experience required Ongoing team support and access to educational resources Supplier and destination learning opportunities Opportunities to develop scheduling, customer service, communication, and organizational skills Professional development and potential growth opportunities Performance-based incentives and recognition opportunities Qualifying travel discounts and industry-related benefits Collaborative virtual team environment Qualifications Clear and professional written and verbal communication Strong organization and scheduling skills Careful attention to details and deadlines Friendly and customer-focused approach Ability to balance multiple client requests and responsibilities Comfortable researching information and comparing available choices Willingness to learn digital tools, online systems, and supplier platforms Dependable follow-through and effective time management Flexible and able to adjust when schedules or client needs change Self-motivated and comfortable working independently Basic computer proficiency and reliable internet access Must be at least 18 years of age Must reside in the US, UK, Spain, Australia, Mexico, or other qualifying regions