Apprentice Program Assistant Manager

Main Duties & Responsibilities Primary Job Role Serves as the secondary point of contact for apprentices, providing guidance, conducting regular check‑ins with apprentices, mentors, and service leadership, by traveling up to 50% of work hours to other Ring Power branches. Assists with goal-setting and individualized training plans, and supporting issue resolution as needed. Builds and maintains strong relationships with participating divisions, partnering with the Apprentice Program Manager to support workforce planning, apprenticeship placement needs, and alignment of apprentice roles and expectations. Supports the coordination and day‑to‑day management of program logistics, including onboarding, orientation, training schedules, evaluations, graduation, and ongoing tracking of apprentice progress and training hours. Maintains accurate program records and documentation while supporting compliance with industry standards, regulatory requirements, and internal apprenticeship policies. Assists in facilitating mentorship opportunities by coordinating mentor assignments and supporting mentor training and engagement across divisions. Monitors program effectiveness by collecting feedback from apprentices and division leaders and assists with preparing reports, presentations, and improvement recommendations. Assists Apprentice Program Manager with continuity for the apprenticeship program and performs other duties assigned in support of program success. Essential Job Competencies Safety : fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills : Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Coaching and Mentoring : Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Managing Change : Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change. Communication : Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has…