Area Manager

Join Travelex and inspire adventure. For over 50 years we’ve grown from a currency exchange bureau to a global travel money brand operating across 20 countries, creating smarter, faster and more flexible ways for people to spend abroad. We sit at the crossroads of travel, technology, retail and culture. As travel evolves, so do we. Travelex is in a substantial growth period, searching for an inspiring and motivated  Area Manager  to join our Retail Leadership team.  Based in Sydney , you will be responsible for   up to 10 stores   throughout Sydney metro area and ACT.   Your focus will be driving results in a fast-paced environment and leading your team based on our Key Strategic Pillars: ·         Commercial Growth ·         Competitive Advantage ·         Compliance Culture ·         Colleagues At Our Core ·         Customer Centric Reporting to the NSW State Manager, the Area Manager will be responsible for the Store Leaders and Sales Consultants, supporting the coaching of all roles to achieve KPI targets.  The role will motivate the store teams in maximising all initial sales and all future on-line sales. This business-critical leadership role will drive positive sales results, create and maintain a healthy workplace culture, and lead strategic change to increase profitability. WHAT YOU WILL GET Competitive salary package on offer including   bonuses, incentives Enjoy birthday leave,   bank holidays, moving leave   and paid parental leave Staff discounts   on private health care and foreign currency Inclusive and supportive company , where you will be comfortable to bring your whole self to work Stability in a   growing, global business We have partnered with Flare Benefits for further perks THE ROLE To be successful as Area Manager you will demonstrate or possess:    Strong commercial acumen   and ability to apply solid commercial judgment Superior knowledge of   product, services and procedures   including customer care sales process Drive performance   by ensuring that portfolio and individual sales targets, KPIs and compliance obligations are achieved Work with Inventory Management to   manage and control stock   ensuring the right product is allocated and replenished Maintenance upkeep, training and upholding   operational excellence , i.e. store appearance, visual merchandising, dress code and behaviour  Provide timely feedback to State Manager   in relation to their business area including operations and colleagues’ performance. Build and maintain collaborative , cohesive relations with the support office teams Identify talent to support growth initiative and development with   succession planning .  Manage customer complaints in a timely manner and identify trends or issues,   implementing improvement   and escalate where required Conduct regular one-to-one performance reviews with direct reports to provide feedback and   identify areas of improvement   across all reporting levels …