Armed Security Officer

Join PGS USA Since 1996, PGS USA has provided professional security services to clients throughout the United States. Our approach is built on experienced personnel, strong leadership, professionalism, accountability, customer service, and the successful integration of people, security operations, and technology. We believe the quality of a security program begins with the quality of the people entrusted to lead and deliver it. For that reason, PGS USA seeks experienced professionals who demonstrate sound judgment, integrity, maturity, leadership, responsiveness, and a commitment to protecting the people and organizations we serve. PGS USA is currently seeking an Armed Security Officer to oversee and support security operations for a retail store in West Palm Beach, Fl. This is a hands-on position for an Officer who is capable of maintaining security, responding to client needs, developing procedures and personally supporting operations when necessary. Key Responsibilities Security Operations Provide a highly visible and professional armed security presence at assigned client locations. Serve as a primary on-site and regional security contact for assigned operations. Understand and comply with client post orders, security procedures, PGS USA policies, and applicable requirements. Protect employees, executives, visitors, guests, facilities, and client property. Monitor access-control points, employee entrances, visitor screening operations, restricted areas, and other security-sensitive locations. Conduct security patrols as necessary. Maintain a high level of situational awareness and identify potential security or operational concerns before they escalate. Identify staffing, performance, training, or operational deficiencies and take appropriate corrective action or escalate concerns when necessary. Standard Operating Procedures & Training The Armed Security Officer will play an active role in developing and maintaining professional security operations. Responsibilities include: Maintain Standard Operating Procedures (SOPs) , post orders, emergency procedures, response protocols, and other security documentation as assigned. Review existing procedures and recommend improvements based on operational experience, client requirements, risk assessments, and observed deficiencies. Train newly assigned officers on client expectations, post orders, facility procedures, emergency response, access control, reporting standards, and professional conduct. Understand their responsibilities before independently assuming assigned posts. Document training and communicate identified training needs to PGS USA leadership. Work with regional Operations, Human Resources, Risk Services, and Recruitment personnel to improve officer readiness and overall account performance. Incident & Emergency Response Respond promptly and appropriately to alarms, disturbances, suspicious activity, security incidents, medical emergencies, threats, and other…