Assistant Branch Manager

About Working at Commerce  Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.   Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.  Compensation Range Hourly: $26.45 - $30.30 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to support the Branch Manager and assist with managing branch activities including operations, customer experience and team member experience, while driving branch performance through leadership and coaching. Dedicates approximately half of their time to delivering direct customer service—engaging with customers to resolve inquiries and support their financial needs to reinforce an exceptional in-branch experience. Plays a critical role in fostering team development, being a role model of expected behaviors, and ensuring the branch meets its financial and service goals. Work Schedule Monday - Friday 8:15 AM - 5:15 PM, Saturday 8:45 AM - 12:15 PM Essential Functions Support management of day-to-day branch activities including operations, administration and providing directions to branch staff  Model expected sales behaviors while acting as a personal banker and assisting team members with day-to-day customer interactions Proactively develop customer relationships by listening to and understanding the customer (both internal and external), anticipating and providing solutions to customer needs Manage a team of personal bankers; Observe and coach personal bankers through a structured coaching process to improve customer experience, responsible for coaching of direct reports and supporting coaching activities for non-direct reports Meet individual sales goals and assigned business development responsibilities  Help monitor sales efforts, meet individual goals, and contribute to strategies that drive branch goals and analyze results, develop and implement performance improvement efforts with coaching model to ensure that expectations and goals are met  Ensure adherence to policies, procedures, and security standards. Support branch results Support branch leaders in coaching staff to deliver customer experience model, resolve customer issues promptly, and maintain service excellence Ensure compliance with established policies and procedures related to Bank…