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Assistant Cheif Steward

Crew Life at Sea · Cape Town, Western Cape, South Africa

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Key Responsibilities: - Assist the Chief Steward in managing the housekeeping and food and beverage departments - Ensure all areas of the ship are kept clean and organized according to company standards - Monitor and maintain inventory levels of cleaning supplies, linens, and other necessary items - Train, supervise, and schedule housekeeping and food and beverage staff - Oversee the execution of guest requests and ensure timely and satisfactory resolution - Conduct regular inspections to ensure cleanliness and safety standards are met - Collaborate with other departments to ensure smooth operations and guest satisfaction - Handle and resolve any guest complaints or issues in a professional and timely manner - Maintain and update records of inventory, expenses, and staff performance - Adhere to all safety and sanitation regulations and company policies - Assist in performance evaluations and provide feedback and coaching to team members - Assist with budget planning and cost control measures to optimize departmental expenses Qualifications: - High school diploma or equivalent, degree in hospitality or related field is a plus - Previous experience in a similar role, preferably in the hospitality industry or on a cruise ship - Strong leadership and communication skills - Excellent organizational and time-management abilities - Ability to work well under pressure and handle multiple tasks simultaneously - Knowledge of safety and sanitation regulations - Proficient in English, additional languages are a plus - Flexibility to work long hours and weekends as needed - Must be able to pass a background check and obtain necessary certifications .