Assistant Director IT - Enterprise Systems

Job Description The Assistant Director of Information Technology, Enterprise Services reports to the Director of Information Technology and provides leadership and oversight for multiple Information Technology (IT) groups and services management platforms within the NTTA, including Enterprise Applications, Enterprise Systems, Enterprise Communications, ServiceDesk and Endpoint management. The Assistant Director ensures the effective planning, execution, and delivery of IT services and projects, aligning with the NTTA's strategic goals. This position assists the Director of Information Technology in managing staff, consultants, and vendors responsible for the reliable delivery of services, including new systems and services to internal and external customers while remaining on schedule and within budget with a high level of customer satisfaction. The Assistant Director ensures standard processes and procedures are maintained to ensure adherence to Software Development Lifecycle (SDLC), release management, application support, availability, security, and compliance best practices.  This position is also responsible for oversight and compliance with contracts and licensing for all applications and systems within their purview and the vendors that support these applications and systems. The Assistant Director will help in the assessment of bids, proposals, and the  evaluation of products by researching multiple products in markets in terms of cost, features, and product specifications. Additionally, this position is responsible for planning and monitoring the Capital and the Operating budget for all such applications, systems, and communications.  The Assistant Director frequently interfaces with executive level staff and collaborates with other department leaders to set the strategic direction for future projects and enhancements, aligning technologies in both information technology and tolling industries. Pay Range: $134,371/annually - $176,803/annually Retention Bonus: $2000 Applicants are required to be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.   Key Responsibilities: Enterprise Applications: Own the strategic roadmap for the entire enterprise application portfolio (including Workday, ServiceNow, Project Delivery/Program Controls applications, Asset Management Systems, Advanced Traffic Management Systems, Enterprise Document Management Systems, M365 Enterprise applications, custom apps, etc.), ensuring all application investments and development align with executive business goals and digital strategy.  Establish a governance framework for the application portfolio, overseeing the lifecycle from demand, selection, implementation, maintenance, optimization, to eventual retirement and replacement. Drive value realization and optimization across the application ecosystem by ensuring proper integration, data integrity, data governance, and a…