Assistant Maitre'd

Key Responsibilities: - Assist the Maitre'd in overseeing the daily operations of the dining room, including managing reservations, seating arrangements, and service flow onboard the cruise ship - Train, coach, and supervise dining room staff to ensure high-quality service standards are met - Monitor and maintain the cleanliness and appearance of the dining room, ensuring it meets company standards - Respond to guest inquiries and concerns in a professional and timely manner, resolving any issues that may arise - Collaborate with the culinary team to ensure smooth coordination between the kitchen and dining room - Assist in creating and implementing new menu items, promotions, and special events to enhance the dining experience for guests - Maintain inventory and order supplies as needed to ensure smooth operations - Adhere to all food safety and sanitation guidelines to ensure the safety of guests and staff - Assist with administrative tasks, such as scheduling, payroll, and budget management Qualifications: - Minimum of 2 years of experience in a supervisory role in a fine dining restaurant or luxury hotel - Excellent communication and interpersonal skills - Strong leadership and team management skills - Knowledge of food and beverage operations, including wine and cocktail service - Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously - Attention to detail and a commitment to providing exceptional service - Willingness to work flexible hours, including evenings, weekends, and holidays - Proficiency in multiple languages is a plus