Assistant Manager Operations - Apprentice (12 Months)

Some careers open more doors than others.   If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Business Descriptor: International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is f+D9urther enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBC’s clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.  We are currently looking out for an apprentice to join HSBC AMIN: Principal Responsibilities   To ensure timely and error-free reporting of transactions received at the Investor Service Centre.  Manage customer communication effectively in order to have timely resolution  Excel in distribution services & investor services with special focus on corporate customers  Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner  Explore and process efficiency suggestions and contribute to achieving customer delight  Comply with applicable regulatory requirements on qualifications required for the job profile  Contribute to the knowledge management initiative of the customer service team.  Contribution to contingency / leave planning  Ensure compliance to the process manual and FIM  Excel in the monthly reporting process  Qualifications - External   Minimum Graduation or as required for the role, whichever is higher A good understanding of mutual fund/security markets  Good verbal and written communication, team and interpersonal skills  The inclination to work in a client-facing role, with a bent of mind for ‘service’  Ideally a graduate /postgraduate NISM V A certified Knowledge of local language will be an advantage  The location for this role is  Hyderabad, India   Additional Information : The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Company will also be featured in NATS portal as an ‘Apprentice’. By virtue of them being covered under the provisions of the Act, a candidate profile will be…