Assistant Manager - Training & Development

Job Description: Assist the Head of HR in leading organization-wide learning and development initiatives. Conduct regular Training Needs Analysis (TNA) to identify skill gaps and design targeted training interventions. Collaborate with Operations and relevant departments to design and develop technical and behavioral training content aligned with business needs. Coordinate, schedule, and manage logistics for internal and external training sessions, including onboarding/orientation programs. Develop and implement training effectiveness and participant feedback mechanisms to evaluate program impact. Monitor and ensure the timely conduction of policy refreshers and departmental training sessions. Identify, train, and support senior staff members in their roles as mentors and coaches for team development. Maintain and update the training calendar, records, and database, ensuring accuracy and timely reporting to HHR Collaborate with functional heads to integrate performance evaluation outcomes with TNA findings and propose actionable recommendations. Assess ROI of training programs, recommend improvements, and stay updated on modern learning techniques and industry best practices. Essential Technical Skills: Training needs analysis (TNA) Training delivery and facilitation Performance evaluation and linkage with TNA ROI assessment of training programs Data analysis and training reports preparation Instructional design and content creation Event and logistics coordination Qualification & Experience: Bachelor's degree in Business Administration / Management. 4-5 years of experience in a Training & Development position, preferably in the Banking industry, or Non-Banking financial institutions.