Assistant Program Manager

Assistant Program Manager About Our Organization: Sasha Bruce Youthwork is one of the largest and most experienced providers of services to youth in Washington, DC. Our mission is to improve the lives of runaway, homeless, abused, neglected, and/or at-risk youth and their families in the Washington, DC area. We achieve this by providing shelter, counseling, life skills training, and positive youth development activities to approximately 1,500 youth and 5,000 family members each year. With more than 30 years of experience meeting the growing needs of DC’s youth and families with innovative programs, Sasha Bruce Youthwork is always willing to listen and ready to help . Job Summary: As Assistant Program Manager at Bruce House, a 24/7 low-barrier crisis residential facility for youth aged 12-17, you will play a critical leadership role in supporting our case management system. Your focus will be on ensuring high-quality care, fostering a safe and positive environment, and facilitating the vital goal of family unification . You will provide clinical support, manage data integrity using HMIS, and guide a dedicated team of case managers and residential staff. Major Duties and Responsibilities: Case Management Leadership & Family Unification Focus: Oversee the day-to-day operations of the case management system, ensuring adherence to agency policies and best practices. Assign cases to Case Managers, monitor progress toward individualized service plans, and ensure timely documentation. Lead regular case conference meetings to review client progress, address challenges, and coordinate services. Develop and implement strategies to support family reunification, including facilitating family meetings, providing resources, and advocating for client needs. Ensure that all case management activities are aligned with the goal of achieving successful family reunification. Demonstrate empathy and understanding in all interactions with youth and their families. HMIS & Data Management: Serve as the primary point of contact for data management, ensuring accuracy and thoroughness in the Homeless Management Information System (HMIS) and other electronic case management systems. Conduct regular audits of client files to ensure data integrity and compliance with reporting requirements. Generate and analyze HMIS reports to track program outcomes, identify trends, and inform program improvements. Proven experience utilizing HMIS or similar client database management systems is highly preferred. Youth Engagement & Support: Provide crisis intervention, ongoing assessments, and on-site counseling to youth and families. Develop and implement individualized counsel support and behavioral goals for residents, in collaboration with case managers and other service providers. Demonstrate a strong understanding of youth engagement strategies, including motivational interviewing and trauma-informed approaches. Possess a working knowledge of common mental…