Assistant Store Manager
Rogers · Toronto, ON, CA · Canada · On-site
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Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
What Is in It for You:
Competitive compensation plus lucrative management bonus program
Up to 50% employee discounts on Rogers and Fido services
Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
Inclusive culture with strong diversity and equity-focused employee resource group
What You will be doing:
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer experiences.
Customer Engagement: Enhance the retail experience by providing best in class service and value-added solutions to our customers through promoting Rogers & Fido brands including Rogers Mastercard
Sales Delivery: Achieve sales goals within a dynamic and supportive team environment.
Brand Representative: You represent Rogers and Fido brands in-store and at your local community events to support local small businesses.
Your Qualifications:
Ability to build rapport and coach team members to create best in class customer experiences and meet business sales targets through clear and effective verbal communication.
Strong commitment to delivering bestinclass customer experiences
Experience with retail operations, including scheduling, merchandising execution, inventory adherence to compliance standards and adapting to dynamic environments.
Management experience in the telecommunications industry is considered a strong asset.
You can provide 40 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times
Not sure if you should apply for this role? Talk to your Manager or your HR Business Partner.
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