Assistant Studio Manager – Rumble Boxing Vancouver

ASSISTANT STUDIO MANAGER – SALES & OPERATIONS Full-time | Vancouver, BC | $50,000 base plus performance incentives Built Different. Trained Different. Rumble Boxing is a high-energy, music-driven boxing experience built on strength, conditioning, community, and culture. We are looking for a sales-driven Assistant Studio Manager to help lead our Vancouver studio. You will be the Studio Manager’s right hand and a visible leader on the floor, with clear ownership of membership sales, team execution, and the member experience. This is a hands-on leadership role for someone who loves people, understands sales, and wants to grow into broader studio management. THE OPPORTUNITY You will turn first-time visitors into long-term members, coach the Front of House team to perform at a high level, and help keep the studio organized, energetic, and commercially strong. You will work directly with the Studio Manager, receive exposure to the full studio business, and build practical experience in sales leadership, team development, operations, and local growth. This is not a back-office role. You will be present with members and the team during key studio hours, leading by example and stepping into clearly defined areas of ownership. WHAT YOU’LL OWN Membership Sales & Growth • Respond to leads, conduct studio tours and consultations, and follow up with prospects across phone, text, email, and in-studio conversations. • Convert trials and first visits into memberships and class packages. • Track weekly sales activity, conversion, attendance, retention, and follow-up. • Re-engage inactive members and create referral and community outreach opportunities. • Coach the team to communicate Rumble’s value confidently and sell through service rather than pressure. Team Leadership • Help lead, motivate, and hold the Front of House team accountable to clear sales and service standards. • Support hiring, onboarding, training, scheduling, and ongoing performance conversations. • Lead pre-shift huddles, provide in-the-moment coaching, and ensure every team member understands the priorities for the day. • Create a positive, professional culture where energy and accountability exist together. Member Experience • Deliver a premium welcome from the first inquiry through every studio visit. • Resolve member concerns quickly and thoughtfully. • Make sure the studio feels organized, high-energy, clean, and ready for every class. • Partner with trainers and instructors to create a connected experience before, during, and after class. Studio Operations • Support daily opening and closing procedures, scheduling, labour awareness, inventory, and studio standards. • Assist with local marketing initiatives, events, partnerships, and in-studio activations. • Maintain accurate CRM notes, lead follow-up, and operational communication. • Step in for the Studio Manager when required and take ownership of assigned shifts and…