Associate Director, Admissions

Apply Description THE COMPANY Archer Education partners with colleges and universities across the US to help them reach further, recruit smarter, and grow faster through targeted digital enrollment marketing solutions. If you’re looking for a meaningful career, where you’ll have the freedom, flexibility and support to thrive – all while having fun and working with some pretty awesome people, then Archer Education might be right for you. Archer offers competitive salary, excellent benefits, referral bonuses, tuition reimbursement, and a fun, casual work environment. Since 2007, Archer has developed a reputation as innovative, dependable and always willing to go above and beyond for our partners. As we grow, it is more important than ever that we focus on these areas, and doing so requires amazing people who also are innovative, dependable and willing to go above and beyond. We are a culture that values experience and knowledge, and we need someone who can make an immediate impact and help us continue delivering a high-quality experience that exceeds expectations. THE ROLE The Associate Director of Admissions will oversee the admissions leaders in order to effectively manage and execute the enrollment process. This position will regularly support, strategically plan and collaborate with partner campuses, and will develop, train and maintain quality staff. The Associate Director of Admissions will enhance and maintain effective communication and relationships within the Full Service Teams. THE RESPONSIBILITIES Work closely with partner campuses to ensure enrollment processes are being executed in a manner that is best for the student and the college/university Make strategic and operational decisions to ensure the execution of an efficient and student-focused admissions process Maintain a thorough working knowledge of all online programs and all internal and external policies, procedures, and requirements of our partner schools Ensure assigned enrollment plans are met or exceeded through supervising and monitoring reps and individual contributions Responsible for training Admissions Advisors to ensure they have the necessary product knowledge to accurately present college programs Ensure admissions staff is exercising discretion within process and following compliance guidelines Establish oneself as a resource for the Full Service teams and partner schools Responsible for quality assurance of the team (listening to phone calls and providing feedback) Handle escalated student or staff concerns Interview, hire, and train new staff and leaders Oversee the daily operations of the admissions team Provide constructive and timely performance evaluations Handle discipline and termination of employees in accordance with company policy Provide work direction and problem-solving assistance to other individuals Supervise staff, including scheduling and assigning work, reviewing performance, and recommending salary…