Associate Director, Site Contracting Operations
bristolmyerssquibb · Warsaw-WeWork-PL · Poland · On-site
Posted Oct 8, 2026
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At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
Position Summary
The Associate Director, Site Contracting Operations provides strategic
leadership and operational oversight of the end-to-end site contracting
delivery model across assigned regions. This role leads a
multi-regional team responsible for contract execution, budget
integration, cycle-time performance, systems governance, data
accuracy, and operational risk mitigation. The Associate Director owns
the operational strategy, resource planning, workload optimization,
system adoption, process harmonization, and delivery of performance
outcomes across programs and countries. This role serves as a key
partner to Governance & Strategy (Pillar 1), Legal, Finance, RCO,
CRO partners, and Study Teams, ensuring high-quality, compliant,
predictable contracting operations that enable trial acceleration and
portfolio readiness.
Duties/Responsibilities
Strategic Operational Leadership
• Define and implement the operational strategy for regional site
contracting operations, ensuring consistent, efficient, and compliant
execution across the full contract lifecycle.
• Lead planning, prioritization, and capacity management across
multiple regions and portfolios, ensuring alignment with study start-up
targets and organizational priorities.
Drive cycle-time optimization, resource forecasting, and removal of
operational bottlenecks through proactive performance oversight.
Team Leadership & Capability Development
• Lead, coach, and develop a multi-regional operations team responsible
for contract execution, budget translation, and multilingual template
application.
• Build a high-performance culture focused on accountability, data
accuracy, operational excellence, and continuous improvement.
• Strengthen team capability through training, mentoring, and readiness
programs aligned with the evolving operating model.
Operational Governance, Quality & Risk Management
• Serve as the operational point of escalation for contracting delays,
CRO performance issues, system blockers, and process breakdowns;
drive cross-functional resolution.
• Ensure consistent application of global templates, fallback language,
governance rules, and country requirements across all operational
teams.
• Oversee quality audits, root-cause investigations, corrective actions,
and preventive measures related to contracting operations.
Systems Ownership & Data Governance
• Own operational governance of…