Associate Director, Technical Support

Location: Andheri, Mumbai. (Hybrid working) About ADVANZ PHARMA ADVANZ PHARMA is a global pharmaceutical company with the purpose of improving patients’ lives by providing and enhancing the specialty, hospital, and rare disease medicines they depend on. Our ambition is to be a partner of choice for the commercialisation of specialty, hospital, and rare disease medicines in Europe, Canada, and Australia. In line with our ambition, we are partnering with innovative biopharma and pharmaceutical development companies to bring medicines to patients. Headquartered in London, UK, we have more than 700 employees based across more than 20 countries, including key countries in Europe, the US, Canada, and Australia. Our Centre of Excellence in Mumbai, India, as well as an established global distribution and commercialisation partner network, complements our global operations. ADVANZ PHARMA’s product portfolio and pipeline comprises innovative medicines, specialty generics & biosimilars, and originator brands. Our products and pipeline cover a broad range of therapeutic areas, including hepatology, gastroenterology, anti-infectives, critical care, endocrinology, CNS, and, more broadly, rare diseases. We can only achieve our ambition with the passion of our dedicated and highly qualified people, acting in line with our company values of entrepreneurship, speed, and integrity. About the Role The Associate Director for Biosimilars Technical Services will ensure timely technical expertise for development, manufacturing, and packaging operations is provided to the business to mitigate any quality, regulatory compliance or supply-related issues and support the product launch and life cycle. What You’ll Do:   Provide technical expertise to the business for all biologics and biosimilar products. Ensure manufacturing (technical) or packaging and artwork issues impacting continuity of supply, product quality, or compliance get timely resolved. Apply critical thinking for key decisions; anticipate risks and implement mitigation plans. Take the lead in decision-making for manufacturing and release considerations, product write-offs in tandem with cross-functional stakeholders. Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. Ensure that critical activities are prioritized in accordance with the product supply status and that the timelines provided are adhered to. Analyze current operational processes and performance, recommending improvement solutions when necessary. Proactively identify and solve complex problems that impact management and direction of business. Ensure that functional support is provided for any product or company acquisitions, thus ensuring a timely integration in line with business needs. Identify areas of improvement for working in a cross-functional environment and ensure that these are discussed and implemented with the…