Associate Director, Undergraduate Programs – Business School

Overview Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business school is looking for an Associate Director, Undergraduate Programs – Business School to join its team! The Associate Directors are responsible for the delivery and day-to-day management of the program. This comprises coordinating tasks among various team members; overseeing the implementation of guidelines and policies; monitoring logistics and operations; supporting faculty members; and overall responsibility for student services – including the direct services by the Program Management and Program Experience team and coordination with various departments to ensure a world-class experience for students in all Undergraduate Programs of IE Business School BBA, BBA-LLB, BBA-BIR, BBA-BDBA, BBA-BID, BCDM, BBSS, Global BBA. The Associate Director will report to the Executive Director, will manage a team of Program Coordinators and Program Assistants, and will interact with Faculty, Students, different departments of IE and external agencies required for running the program. Why IE University? Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. Our mission We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world. Our Purpose To foster positive change. Values Cultivate the humanistic approach. Empower your entrepreneurial spirit Cherish the diversity of people, mind, and experience Drive innovation with a proactive mindset We are looking for a person to join a full-time position in Madrid Responsibilities Your role as an Associate Director will involve: Identifies areas of opportunity and present recommendations with specific focus on process improvement and student satisfaction. Manages and executes entire projects or components of large projects aimed at improving operations/students’ satisfaction Designs program mechanisms to reduce bottlenecks, improve communication and gather feedback from a wide range of internal stakeholders Proposes and implements metrics to manage performance. Develops and implements program guidelines. Manages the relation with key internal stakeholders Standardization and best practice…