Associate Manager, Operations Communications
my7elevenhr · SSC Irving TX · On-site
Posted Oct 2, 2026
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7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
JOB SUMMARY :
Are you a strong communicator who thrives in a fast-paced environment and enjoys turning complex information into clear, actionable communications? The 7-Eleven Corporate Communications team is looking for a collaborative and detail-oriented communications professional to help create and execute timely, impactful communications that support our Stores and Field Operations teams across our family of brands.
As the Associate Manager, Operations Communications, you'll play a key role in developing and delivering communications that connect Franchisees, Corporate Store Leaders, and Field Operations teams with the information they need to execute business priorities successfully. You'll partner with stakeholders across the organization to translate operational initiatives into engaging, easy-to-understand communications that support driving sales, traffic, and operational excellence.
This role offers the opportunity to work on a wide variety of communications initiatives while helping shape how information is shared across the enterprise. You'll support the development of communication plans, manage content across multiple channels, and help ensure employees receive the right message at the right time through clear, consistent, and effective storytelling.
KEY DUTIES AND RESPONSIBILITES :
Develop, write, edit, and execute operational communications that support key business initiatives, company priorities, and store execution.
Partner with cross-functional stakeholders to gather information, provide communications counsel, and translate complex operational updates into clear, concise messaging.
Support the development and execution of integrated communications plans and campaigns that inform, engage, and inspire Store and Field Operations teams.
Manage communications calendars, workflows, and project timelines to ensure communications are delivered accurately and on schedule.
Serve as a key contributor in managing operations communication channels, including email platforms, company intranet sites, mobile applications, and other internal communications tools.
Review and edit content to ensure clarity, consistency, brand alignment, and adherence to established communications standards and guidelines.
Analyze communication effectiveness and audience engagement, providing recommendations to continuously improve communications, processes, and channel performance.
Collaborate with Operations Readiness, Video, and other strategic partners to…