Associate Manager, Strategy & Operations

This role is subject to a flexible hybrid work arrangement requiring a minimum of 2 pre-determined days per week in our mid-town office. SUMMARY The Cardiovascular Research Foundation is seeking a highly organized and proactive Associate Manager, Digital Strategy & Operations to support the seamless execution of digital projects and strengthen the operating infrastructure of CRF Digital. This role is designed as a dual-focus position: approximately 60% strategy & operations and 40% project management. Reporting to the Director, Digital Strategy & Experience, the Associate Manager serves as a central facilitator for the division, helping connect stakeholders, manage timelines, improve communication flow, support operational planning, and ensure that digital workstreams move forward with clarity, accountability, and consistency. The role supports digital initiatives including website projects, site launches, online tools, mobile applications, event-related digital platforms, internal systems, and related workflows. Success requires strong project discipline, excellent communication, attention to detail, sound judgment, and a service-oriented approach to helping teams collaborate effectively. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategy & Operations – Approximately 60% Serve as an operational facilitator for CRF Digital, helping the division stay organized, aligned, and connected across priorities, meetings, systems, events, and cross-functional workstreams. Assist the Director with operational planning, recurring priorities, division-wide coordination, follow-up tracking, and preparation of materials for leadership discussions, vendor meetings, and internal planning sessions. Support budget coordination by helping track project expenses, vendor estimates, purchase orders, invoices, forecasts, approvals, and budget documentation in partnership with the Director and Finance/Operations as appropriate. Assist with travel and event logistics for CRF Digital needs, including travel planning support, itineraries, registration details, hotel/transportation coordination, expense documentation, and related internal approvals. Provide scheduling assistance for division priorities, including coordination of calendars, project meetings, vendor calls, internal working sessions, agendas, pre-read materials, reminders, and post-meeting follow-up. Proactively identify opportunities to improve communication, information-sharing, collaboration systems, meeting cadences, documentation practices, and team workflows across CRF Digital. Create, maintain, and improve standard operating procedures, process maps, templates, onboarding guides, project intake forms, knowledge resources, and internal documentation that support consistent team operations. Help manage communication channels and collaboration spaces, including Teams, SharePoint, Monday.com, shared folders, and other systems used to coordinate Digital division work. Support…