Associate Product Manager

Position Summary The Associate Product Manager (APM) is an early-career product practitioner who owns one or two smaller areas of DIME's product, or supports a Senior Product Manager on a larger area, under close mentorship. The role is well suited to high-potential generalists from engineering, design, consulting, business analysis, customer success, operations, or related backgrounds who have demonstrated product sense and are ready to take on end-to-end ownership of a product area. The emphasis at this level is on learning the craft of product management in a fintech context: customer discovery, problem framing, writing tight requirements, working with engineering and design, measuring outcomes, and iterating. Reporting Line Reports to: Senior Product Manager or, where no Senior PM is in post for the assigned area, directly to the Chief Product Officer. Works closely with: Software Engineers, SDETs, QA Engineers, UI/UX Designer, Project Manager / Scrum Master, Marketing Manager, Sales Manager, Customer Success Manager, Legal & Compliance Officer. Peers: Junior / mid-level Software Engineers, Junior SDETs, Junior QA Engineers. Key Responsibilities Customer discovery: Conduct structured customer interviews with merchants, cashiers, consumers, and internal stakeholders under guidance from the Senior PM or CPO. Synthesise findings into problem statements, opportunity briefs, and jobs-to-be-done. Problem framing: Translate customer and business signals into clearly-scoped product problems that engineering and design can reason about. Distinguish problems from solutions, and avoid prescribing implementation in requirements. Requirements authoring: Write user stories, acceptance criteria, and product briefs or PRDs that are short, specific, testable, and free from ambiguity. Keep JIRA, Azure DevOps, or the chosen tool clean and current. Backlog grooming: Maintain a prioritised backlog for the area you own, and participate in refinement and planning ceremonies with the engineering team. Defend prioritisation decisions with evidence. Design partnership: Partner with the UI/UX Designer to turn problem statements into flows, wireframes, and prototypes. Review designs through the lens of both user value and technical feasibility. Engineering partnership: Work daily with Software Engineers, SDETs, and QA Engineers to answer product questions, clarify acceptance criteria, triage defects, and make small trade-off calls quickly. Release support and measurement: Help prepare release notes, internal enablement, and basic go-to-market collateral with the Marketing and Customer Success teams. After release, monitor adoption, funnel, and quality metrics, and write short post-release reviews. Data literacy: Become competent in DIME's analytics tooling and be able to pull your own numbers in SQL, product analytics platforms, or spreadsheets, rather than relying exclusively on others for data. Regulatory awareness: Understand the regulatory,…