Associate Product Manager
NetBrain · Toronto, ON | Hybrid · Canada · Hybrid
Posted Sep 9, 2026
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Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
We're looking for a curious, detail-oriented Associate Product Manager to support our product team in researching customer needs, coordinating cross-functional work, and helping bring new features to market. This person will assist Product Managers with market research, documentation, and launch coordination while building foundational skills in product management. The ideal candidate brings strong analytical instincts, clear communication, and a genuine eagerness to learn the craft of product management in a fast-moving, AI-driven environment.
What You'll Do
Assist Product Managers in researching customer needs, market trends, and competitive products to support product strategy and feature development.
Support the creation and maintenance of product documentation, including user stories, feature descriptions, and internal knowledge resources.
Help gather and organize customer feedback from sales, support, and other internal teams to identify product improvement opportunities.
Participate in cross-functional meetings with engineering, design, QA, and other teams to learn the product development process and help track feature progress.
Assist in maintaining product roadmaps, project timelines, and internal product updates to ensure stakeholders remain informed.
Provide coordination support for product launches, including helping prepare internal materials, training resources, and customer-facing documentation.
Assist with product testing, validation of features, and documentation of issues to support quality and usability.
Develop a foundational understanding of the company’s products, customers, and industry.
Perform other related responsibilities as assigned.
What You Bring
Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field.
0–2 years of professional experience in product management, product operations, business analysis, consulting, or a related field. Relevant internships, academic projects, or extracurricular experience may be considered.
Strong analytical and problem-solving skills with the ability to gather and interpret information from multiple sources.
Strong written and verbal communication skills with the ability to clearly document ideas, requirements, and feedback.
Ability to collaborate effectively with cross-functional teams including engineering, design, sales, and marketing.
Demonstrated curiosity about customer needs, technology products, and market trends.
Strong organizational…