Associate Project Manager

Job Purpose We are looking for an Associate Project Manager to support primarily linguistic evaluations and localization projects. In this role, you will be the backbone of our production, cooperating with Project Managers and other departments, ensuring the successful execution and delivery of diverse multilingual evaluation, localization and linguistic AI data service projects. This is a deeply involved, hands-on position that requires you to be directly engaged in managing our pool of linguistic resources and monitoring daily project progress to ensure every milestone is met. The ideal candidate is a highly organized professional who excels at simplifying complex problems, enjoys learning new things and thrives in a fast-paced, results-driven environment. About Transform At RWS, we enable the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market. Job Overview Key Responsibilities Collaborates with the team with regards to client requirements, needs and requests such as asset management, reporting and meetings. Acts as a backup client contact when team members are absent. Contributes to presentations educating clients about specific projects, project types or about RWS Regulated Industries in general. Participates in the client post-mortem process. Supports client relationship and provides regular status reports on projects. Maintains positive client perceptions. Ensures client satisfaction by proactively seeking and offering solutions. Addresses day-to-day client queries and concerns with guidance from immediate supervisor. Escalates client issues related to more complex or general account items to immediate supervisor. Identifies, communicates, and manages production risks as appropriate to eliminate potential pitfalls or obstacles. Engages in quotation preparation. Launches and coordinates standard projects which includes functions such as negotiating budgets, scheduling, resource allocation and work assignments. Performs administrative duties which include project closures, Translation Memory updates and folder structure maintenance. Produces reports and develops internal post-mortems to help improve processes and reduce risk. Ensures strict adherence to deadlines, budgets, and the completion of high-quality deliverables. Follows up on purchase orders, approves invoices and escalates payment issues where necessary. Assists in or leads the creation of custom workflows and project instructions. Approves Project Plans (including vendor purchase orders) for specified accounts prior to project launch. Collaborates with cross-functional teams on CAPAs. Skills & Experience Ability to provide appropriate guidance to junior employees when needed. Ability…