Associate/ Sr. Associate - Quality

Looking for a Workplace That Inspires You? Welcome to KC Overseas! At KC Overseas Education, we don’t just provide jobs—we create opportunities for innovation, growth, and impact. As a thriving Multinational EdTech company with 11 global locations, we have a strong foothold across South Asia, South-East Asia, and Africa, and we’re rapidly expanding worldwide. With our team of inspired 750+ professionals, we are revolutionizing access to overseas education through cutting-edge technology and unwavering expertise with our industry-leading platforms coursefinder.ai and elanloans.com. Our mission is to empower students worldwide with seamless access to top universities, bridging the gap between aspiration and reality. If you’re passionate about making a difference in the global education space, this is where you belong! At KC Overseas Education, we believe work should be more than just a job—it should be an experience that challenges, excites, and rewards you. We’re growing fast, and we want you to grow with us. Through our ever-expanding global reach, we are shaping the future of overseas education—and you can be a part of it. Why work with us? Work-Life Balance – We value productivity and well-being equally. Global Exposure – International travel and exposure to diverse markets Unmatched Growth – Thrive in a rapidly expanding industry to reach your potential Recognition & Rewards – A culture that values and rewards hard work Continuous Learning – Upskilling and development opportunities at every step Supportive Culture – Work in an encouraging, trust-driven environment Stability & Security – A long-term career with a leading industry player Competitive Compensation – Because great work deserves great rewards Join us and experience a workplace where talent is valued, ideas are celebrated, and careers flourish. Be a part of KC Overseas—apply now! MIHAN New Office Campus Opening Video - Here’s a short video to give you an overview of who we are and what we do: Job Overview: As a Associate/ Senior Associate - Quality, you will be responsible for analysing compliance, accuracy, and timeliness in application follow-up processes. The role involves systematic monitoring, auditing, reporting, and quality governance to ensure smooth partner coordination and timely application progress in CourseFinder.ai . Key Responsibilities Application Audit – Review 100% of applications “Pending from Partner” (≥30 days) and a sample pool ~40% from “Case Closed” and “Enquiries” to ensure adherence to processes and policies. Status & Follow-up Checks – Verify that statuses are updated correctly, follow-ups are conducted on time, and remarks (discussion summary, pending documents, partner commitments) are recorded accurately in CourseFinder.ai . Compliance Tracking – Monitor daily follow-up reports, audit scheduled actions, and flag overdue follow-ups to processors. Escalation Oversight – Escalate cases with no partner response after two…