Associate Support Manager (Fraud Detection & Risk Intelligence)

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support. The Opportunity: ApplyBoard is seeking a highly analytical and investigative Associate Support Manager – Compliance to strengthen our fraud prevention and application integrity capabilities. This role will be responsible for identifying suspicious behaviors, building detection logic, and partnering with Product, Operations, and Support teams to prevent fraudulent applications across the student lifecycle. The ideal candidate combines investigative thinking, data analysis, and operational judgment to safeguard institutional trust and platform credibility at scale. You will play a critical role in protecting students, recruitment partners, and institutions by proactively detecting risk patterns and developing scalable compliance processes. What you will be doing everyday: Fraud Detection & Risk Analysis Investigate suspicious student applications, documents, and behavioral patterns across the application journey. Build and refine fraud detection models, rule sets, and risk indicators based on historical trends and emerging tactics. Identify high-risk recruitment partner behaviors and escalate potential integrity violations. Analyze datasets to detect anomalies in submissions, outcomes, and document authenticity.   Operational Compliance & Case Management Review flagged cases and determine appropriate action (approval, rejection, escalation, or monitoring). Maintain clear audit trails and documentation for all compliance decisions. Ensure adherence to institutional policies, immigration regulations, and internal risk guidelines. Support complex cases including credibility concerns, document manipulation, and outcome discrepancies.   Cross-Functional Collaboration Partner with Product and Data teams to improve automated risk scoring and detection workflows. Work with Support and Operations teams to implement preventive controls within daily processes. Provide actionable insights to leadership on emerging fraud trends and systemic risks. Assist Training teams in educating internal staff and partners on compliance best practices.   Prevention & Continuous Improvement Develop proactive prevention strategies to reduce fraud at source rather than post-submission. Recommend platform safeguards, validations, and user-experience changes to reduce misuse. Create dashboards and reporting to track fraud rates,…