Asst Rooms Division Manager

Set a course for adventure with Princess Cruises! As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea. Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment. At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates. As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.   Support the Rooms Division Manager in the day-to-day leadership of Housekeeping operations across all guest and crew areas, ensuring a consistently clean, safe, and welcoming environment in line with company standards. Champion the deployment and ongoing use of Princess MedallionClass products, services, and applications within the Rooms Division to drive engagement and deliver a seamless, guest-centric experience. Embed the Service Excellence platform and philosophy across the Rooms Division team, ensuring accountability, ownership, and consistent delivery of brand standards. Monitor housekeeping performance against the Quality Assurance strategy, using audits, inspections, and performance metrics to identify opportunities for improvement and to maintain high standards of cleanliness, sanitisation, presentation, and timely readiness. Conduct regular inspections of guest staterooms, public areas, and crew areas, following up promptly on any deficiencies to ensure corrective actions are completed and standards are sustained. Oversee the effective use of OCEAN Hospitality and GuestView Housekeeping tools to personalise the guest experience, ensuring accurate, timely, and complete data entry and follow-up on guest preferences, requests, and issues. Proactively monitor guest feedback, Service Excellence data, and OBE information to identify trends, risks, and opportunities, collaborating with the Rooms Division Manager and other leaders to implement corrective and preventive actions. Support the Rooms Division Manager with the onboard Interior Design program, ensuring public and crew areas are well-presented, maintained, and aligned with brand expectations. Assist in managing housekeeping-related budgets and expenditures, including public and crew area supplies, focusing on cost control, waste reduction, and efficient use of resources without compromising quality. Respond…