Audio-Visual Assistant (Student Wage)

The Audio Visual (AV) Assistants’ primary responsibility is to provide audio visual services and technological support for many spaces and events managed through the Division of Student Affairs at the University of Virginia by its Event Managment Office. AV Assistants respond promptly to requests for technical support for events and activities in these spaces and troubleshoot issues and complications as they arise. AV Assistants also are responsible for the setup, operation, and breakdown of equipment as needed. Examples include items such as microphones, sound systems, projectors, screens, video conferencing equipment, lighting equipment, etc. AV Assistants provide full-service support in the operation of movie projection in the Newcomb Theater and equipment in the Newcomb Ballroom. AV Assistants work directly with and take direction from the Audio-Visual Manager, AV Support Technician, and other professional staff. Responsibilities: Monitor and answer radio calls, service tickets, phone calls, emails, etc. that request technical AV support. Respond to requests for AV support in a timely manner. Notify the AV Manager and/or AV Support Technician or other professional staff when unable to resolve a problem or when equipment needs repair service. Support other AV Assistants when there are complex issues or problems with equipment. Identify equipment issues and communicate them to the AV Manager and AV Support Technician via Microsoft Teams or other reporting mechanisms. Perform setup, operation, and breakdown of AV equipment in Newcomb Hall, satellite spaces, the 1515 Building, and other spaces or other events as assigned by the AV Manager and/or AV Support Technician. Complete all required training to become familiar with projectors, sound systems, microphones, AV control systems, video conferencing, lighting equipment other AV resources, and other training as assigned by supervisor(s). When pre-arranged, meet with organizers upon arrival at their event to ensure technology needs are met. Provide movie projection and sound services for Newcomb Theater and other Student Affairs managed spaces (including some outdoor locations). Communicate frequently with and take direction from professional staff to ensure workflow is efficient. Visit all AV equipment on a minimum of a weekly basis to verify it is operational. Be responsible for all work shifts assigned and willing to cover other shifts as needed to ensure adequate coverage. Attend all mandatory training and staff meetings. Learn and abide by all University policies, including use of AV and any other institutional technology at the University. Other duties as assigned. Qualifications: Undergraduate or graduate full-time students enrolled in at least 12 credits. Must remain in good academic and disciplinary standing. AV and/or IT experience is a plus but not required. Having a U.S. driver’s license is recommended, but not required. Must be able to perform moderately…